As you are well aware, sending messages via SMS is a valuable tool to reach your target audience. With its high delivery and open rates, many companies still rely on SMS for notification, authentication and marketing purposes. However, since your company is not the only one asking for attention from the receiver, your messages better be worth reading. And for this, personalisation is key.
Defining how to maintain contact between you and customers can be difficult. There’s however no doubt that communication through smartphones is the most effective way to reach out to customers in for instance loyalty programs.
Sewan is a fast growing French MVNO (Mobile Virtual Network Operator) with strong ambitions to roll out services throughout Europe this year. Sewan connected to CM Telecom’s SMS Gateway to process sms notifications for its customers.
Media organisations such as the NOS and Gulf News have accepted push notifications with open arms. They are pleased with the power of the push message. “However, outside of the media there are also many sectors where opportunities abound for push messages.”
‘After e-commerce and apps, chat and bots are conquering the market’, says CEO of CM Telecom Jeroen van Glabbeek. He recently spent some time in the United States researching upcoming trends and believes chat and bots have the ability to replace apps and websites for CRM.
"Building a mobile healthcare app comes with various demands and conditions: do extensive research, be aware of the many stakeholders with political agendas, and be sensitive, knowledgeable, and understanding about privacy and security of personal data."
Collecting money from season ticket holders of NAC Breda, a soccer team in the Dutch Jupiler League, was a lot of work for their finance department. By using CM Payments’ AutoCollect product, they have significantly reduced their workload.
Experience has shown that the alarming and communication of first responders is often not appropriately set up. During exercises as well as during calamities the communication is insufficient in 80% of the cases. The result of this is that evacuation is started much too slowly and that emergency services arrive at the wrong place or find themselves in front of locked gates.
mHealth can in many ways have a positive impact on people’s health and lives and improve businesses process. Therefore, healthcare organisations are no exception to delivering user-friendly and compelling mobile experiences for more engagement and an improving medication adherence. Below, we’re highlighting some examples and case studies of how mobile and healthcare work seamlessly together.
Takeaway.com processes more than one million restaurant orders per month in The Netherlands alone. With representation in 10 countries throughout Europe, approximately 800 calls a day are started with customers per office. Takeaway.com uses CM's SIP Trunking and SMS Gateway to do so.