Booming mobile phone adoption has created a tremendous consumer interaction opportunity. The mobile transaction opportunity, whether it's messaging or payments, is greater than ever - but new channels offer companies new and unique ways to build relationships.
Mobile channels represent one of the most effective ways to engage with their customers - but clients do not often have the means to supply their own mobile engagement services. This is where CM Telecom comes in, providing a platform, accessible through web browsers and applications, that clients use to increase client and customer engagement.
Today, CM’s platform sends over three million SMS messages every day. We support a multi-platform approach, including in-app push message planning, and unique Hybrid Messaging, which combines the power of both channels. We can guarantee you’ll reach your audience, whatever the platform.
CM celebrates its 15th anniversary. Mobile Convention Amsterdam, co-organised by CM, enjoys its fifth year. In May, CM officially introduces its new Hybrid Messaging product and acquires its largest competitor in the Netherlands KPN Callfactory. Our CM France website launches. The innovative Whatsapp for companies is announced, connected to more than 40 countries worldwide.
CM acquires Belgian multimedia company Paratel. App developer OneSixty joins the CM family. CM also acquires voice services from Mobillion. The first edition of CM’s Mobile Convention Brussels is a huge success. The company adds two more awards to its trophy cabinet: Smartest Company In the Netherlands and Best Managed Company.
CM acquires Belgian company MobileWeb and strengthens its position in Belgium’s growing SMS market. CM also assumes control of the Dutch arm of Motricity, operating under the name GIN (GSM Information Network).
CM takes second place in the Great Place To Work survey of companies across the Netherlands. A third CM data centre goes online in Rijen.
Two new payment products are launched: Mobile Content Billing and Microincasso. The Red Cross uses Microincasso as an official source of donations for their Het Glazen Huis sexual violence campaign run together with Radio 3FM in the Netherlands.
CM acquires the SMS activities from Mobillion and in the process, grabs more than 50 percent market share. CM wins the tender for a Dutch government contract, becoming the exclusive SMS platform for 62 Dutch municipalities.
Development of SMS Gateway. Unlike Premium SMS, a Bulk SMS service requires no direction connections to operators in order to deliver a message to the recipient. By reducing this dependency on the operator, a new revenue stream opens.
Our support centre expands, allowing for Service requests 24 hours a day, 365 days a year.
International growth continues, with Premium SMS now available in more countries. The Netherlands, Belgium and Greece are directly connected to our network, with other countries connected through local partners.
CM builds its own data centre. The CM platform is live across two locations: Breda and Amsterdam.
CM is featured in the Technology Fast 50, the list of the 50 fastest growing tech companies in the Netherlands.
Several large Dutch TV stations sign up to CM to enable an SMS component for voting systems across talent shows.
Development of Premium Text Messaging and our Content Delivery System.
CM becomes the technology platform for external SMS companies.
CM grows and supports this expansion with a move to new, larger offices in Breda.
CM’s MailText application is developed and patented.
In addition to restaurants, clubs and bars, other local businesses adopt our SMS Gateway.
SMS is successfully rolled-out at large festivals.
ClubMessage B.V (later changed to CM) is founded. The product GroupText is employed by nightclubs across Benelux to inform clubbers about guest DJs, promotions and more.